Excellence in safety and style
At Samshield, we believe that every rider deserves equipment that is safe, stylish and durable. That's why we created the L'Atelier Samshield, located in France, which is entirely dedicated to the maintenance and customisation of your helmets.
Each helmet we receive is handled by our skilled craftsmen, whose expertise guarantees a rigorous assessment in line with Samshield standards. Beyond safety and style, our approach is part of a commitment to environmental responsibility: repairing or reinventing your helmet rather than replacing it helps to reduce waste, up to five years after the date of purchase.
ReStart – Safety first
After a fall, even an imperceptible impact can compromise the integrity of your helmet. The ReStart* service has been designed to guarantee your safety. Applicable to helmets purchased less than five years ago with proof of purchase, this service ensures your equipment remains reliable.
In our workshop in France, each helmet is carefully examined by our craftsmen. Non-customised technical components (top, front band, crest and edging) will be refurbished or replaced as necessary. The inner shell is automatically replaced to ensure your complete safety. For customised components, our craftsmen will repair them where possible and provide a quote if replacement is necessary. You will then enter the ReStyle service.
Translated with DeepL.com (free version)
Service price: 90€ including VAT
*This process has been validated by the independent CRITT laboratory, guaranteeing a service that complies with the most stringent standards.
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ReStyle – Tailor-made elegance
Because a helmet should be as unique as its rider, the ReStyle* service allows you to give your equipment a new identity. Each helmet is sent to our workshop to be customised according to your wishes, and every detail is carefully crafted to fully reflect your style.
To ensure your safety, the ReStart service is mandatory and included at a preferential rate in ReStyle.
Service price: £65 including VAT (including ReStart) + the price of the desired ReStyle.
By reinventing your helmet rather than replacing it, you are contributing to a responsible and sustainable approach, while affirming your style and high standards.ce.
Our commitments
Every helmet that enters our workshop benefits from the attention and expertise of specialised, passionate and experienced French craftsmen. Every intervention reflects our commitment to excellence and our desire to guarantee impeccable quality.
Safety is at the heart of our approach, and all our processes are designed to preserve the integrity of your helmet and ensure optimal protection. We are also committed to sustainability and respect for the environment: repairing and customising rather than replacing helps to limit waste while offering a prestigious service.
How to send your helmet
To submit your helmet for assessment or repair, start by downloading and completing the relevant form. Be sure to include your telephone number and/or email address. Then place this document in the parcel with your helmet so that our team can process your request quickly and efficiently.
Workshop address:
Samshield Atelier PAE du Haut-Villé
10, Avenue du Beauvaisis
60000 Beauvais, France
LEGAL GUARANTEE OF CONFORMITY – SAMSHIELD HELMET
If your Samshield helmet has an abnormal defect without having been dropped or impacted, and you have a purchase invoice dated less than two years ago, you can contact us under the legal guarantee of conformity.
The legal warranty of conformity is based on Articles L. 211-4 to L. 211-14 of the French Consumer Code and Article 1641 of the French Civil Code relating to defects. The consumer has two years from the date of purchase to assert their rights.
For all requests, please send a photograph of your helmet, the manufacturing defect and the purchase invoice (mandatory) to sav-contact@samshield.fr. Samshield reserves the right to approve or reject the request.
Warranty exclusions:
Misuse, negligence or lack of maintenance of the helmet by the Purchaser.
Normal wear and tear of the helmet.
Cases of force majeure.
Repairs or modifications carried out by the user or by a service provider not approved by Samshield.
Fall or impact of the helmet, in accordance with the safety requirements for personal protective equipment and EU Regulation 2016/425.